The AI scribe that completes your medical notes and maps CPT / ICD-10-AM codes.
DocReport captures ambient consultation conversations, drafts sign-ready clinical records in 90 seconds, and audits your billing codes locally. From detailed GP care logs to drafting complex Integrated Shield Plan appeal letters in 4 minutes, we ensure complete data isolation in compliance with the Personal Data Protection Act (PDPA).
Tailored for your clinical specialty:
No credit card required. Cancel in two clicks.Active PDPA & MOH Alignment.
- Compile comprehensive GP and specialist SOAP charts, referral letters, and case summaries in under 90 seconds. Save 2+ hours daily.
- Auto-suggest billing-aligned ICD-10-AM and CPT codes mapped directly to clinical indicators in consultation transcript.
- Accelerate Integrated Shield Plan (IP) and MediShield Life claim approvals with detailed, audit-proof clinical evidence summaries.
- Operate seamlessly alongside Plato, Clinic Assist, Socrates, and GPConnect with simple copy-paste integration.
Subjective
"45M presenting for review of Type 2 Diabetes Mellitus and Grade 2 Essential Hypertension. Under active clinic follow-up. Complaining of bilateral lower limb numbness and occasional nocturnal calf cramping. Denies chest pain or shortness of breath."
Assessment (ICD-10-AM)
Type 2 Diabetes Mellitus with diabetic peripheral neuropathy (ICD-10-AM: E11.42) and Essential hypertension (ICD-10-AM: I10). Well-controlled but neuropathic progression noted.
Plan + CPT Coding
Increase Metformin to 1000mg BD. Initiate screening referral to podiatrist. Schedule fasting blood lipid profile and HbA1c review in 3 months. Upload clinical summary bundle to National Electronic Health Record (NEHR) via GPConnect portal.
Draft Time
1 min 15 sec
MOH Compliance Audit
+$85 SGD (Chronic Care tier)
Saved daily. Finalize documentation in-consult.
To compile a comprehensive, audit-ready SOAP note.
Average annual billing lift recovered per clinic via coding audits.
Free Trial Pass. Self-serve onboarding. No credit card required.
*Based on average consultation administration metrics for private medical specialists and general practitioners in Singapore clinics.
You did not spend years in medical school to become a clerical typist.
Singapore doctors spend almost 40% of patient contact time typing medical records. Electronic records software can eat up your clinic hours, creating cognitive load and leading to chronic burnout. Defensive down-coding to bypass Integrated Shield Plan claim queries leaves substantial clinic earnings unrecovered.
Post-consult charting is eating your personal time.
Clinicians in Singapore lose hours of their personal lives every single week typing consultation records after hours. This administrative burden causes massive burnout, transforming medical specialists and GPs into data-entry operators rather than focusing on patient care.
Defensive down-coding drains clinic revenue.
To avoid claims disputes and time-consuming audits by private insurers, doctors frequently down-code complex consultation sessions. Leaving procedures unrecorded or miscategorized under CPT schemas costs clinics tens of thousands of SGD annually.
Claim rejections from Integrated Shield Plans.
Private insurers managing Integrated Shield Plans (IPs) regularly reject claims due to minor clerical errors or insufficient clinical detail in documentation. Compiling manual justification letters takes 20+ minutes per patient, draining clinical workflows.
Three steps. Ninety seconds. Complete your records.
No complex server infrastructure, and zero offshore virtual scribes. Simply open our secure web platform, run the consultation, and copy the clinical note directly into your local EMR system like Plato, Clinic Assist, or GPConnect.
Capture Room Consultation
Simply tap record on your local tablet, smartphone, or laptop before starting the consultation. Speak naturally with the patient in English or local dialects. Alternatively, dictate structured bullet points after the visit. DocReport adapts to your preferred flow.
- Natural ambient room recording
- Disjointed clinical dictations
- Specialty-focused templates
Generate Structured SOAP notes
In under 90 seconds, receive a highly structured SOAP note containing HPI, physical exam, clinical assessment, and detailed management plan. The system captures specific diagnostic nuances and matches your professional voice.
- SOAP drafts ready in under 90s
- Matches your individual clinical voice
- Zero cleartext data transmission
Export with CPT / ICD-10-AM codes
Review suggested ICD-10-AM diagnostic and CPT billing codes mapped directly to the clinical evidence. Export the note with a single click, copy-paste ready for clinic management systems like Plato or Clinic Assist.
- MOH-compliant record structure
- Billing audits & code suggestions
- One-click copy to Plato & Clinic Assist
Zero-Trust Personal Data Protection Act (PDPA) Security
Fully compliant with PDPC guidelines and the Singapore Ministry of Health (MOH) telehealth rules without clinical data residency issues.
1. Local Browser-Side PII Scrubbing
Before your voice recordings or text dictations are processed by AI, the browser automatically redacts patient names, NRIC/FIN numbers, phone numbers, and dates of birth, replacing them with secure placeholders. Identifiers are restored locally in your browser memory.
2. Zero-Knowledge Local AES-GCM Encryption
All clinical reports stored in the database are encrypted locally using a high-entropy private key generated and stored strictly in your browser storage. The global cloud server only stores encrypted strings, keeping patient records secure.
DocReport Singapore Zero-Trust Flow
Local Browser Redaction
Consult transcripts containing FIN numbers or patient names are fully anonymized inside the browser before leaving your local machine.
Secure AI Model Processing
The AI engine processes only de-identified text, compiling structured clinical reports using secure tokens.
Local De-Anonymization & Encryption
The patient names are re-inserted in-memory locally, and the entire file is encrypted using AES-GCM before cloud upload.
Integrated Shield Plan & MediShield Life Billing
DocReport analyzes clinic discussions to generate corresponding ICD-10-AM diagnostic and CPT procedure codes. Aligned with Singapore insurance guidelines to help clinics secure claims approvals quickly and reduce admin backlog.
- Map procedures to CPT codes (e.g. CPT 11400 skin excision, CPT 20610 joint injections).
- Suggest appropriate diagnostic descriptions matching ICD-10-AM standard diagnostic bundles.
- Enables quick drafting of pre-authorization requests and claims justification summaries.
Detected Clinical Indications
"...diabetic patient presented for chronic hypertension follow up... performed minor excision on malar skin lesion..."
Excision, benign lesion, face
T2DM with peripheral neuropathy
Tackle claims denials and prior authorization backlogs.
DocReport provides specialized clinical workflow tools to streamline private insurance interactions (AIA, Great Eastern, Prudential, etc.) and support clinical record audit trails.
Overturn Shield Plan Denials in Minutes
Simply upload the claim rejection notification from private insurers (e.g., AIA, Prudential, Great Eastern). DocReport extracts the rejection parameters, correlates them with your original consultation charts, and drafts a comprehensive clinical appeal citing exact CPT and ICD-10-AM parameters.
45% increase in claim recovery in private clinics
Generate Prior Authorization & Pre-Auth Letters
Specify the proposed surgical procedure (CPT code) or specialist treatment. DocReport parses the patient’s past history to compile a professional, evidence-backed Pre-Authorisation request for MediShield Life or Integrated Shield Plans in under 3 minutes.
Reduces prior authorization drafting by 80%
Automated Billing Code Audits
Stop losing legitimate billing revenue. If your documentation indicates a complex consultation or chronic disease coordination, DocReport flags eligibility for CPT codes (e.g. CPT 99214, CPT 20610, CPT 93000) and chronic care tiers before you finalize the chart.
Avg. $1,850 SGD recovered monthly per GP
The Ultimate Dedicated Tool for Singapore Billing & Admin Teams
Unlock the DocReport Claims Plan at 1,199 SGD/month. Specifically built for billing departments to manage Integrated Shield Plan appeals, compile MOH Pre-Authorizations, and process CDMP claims efficiently with zero hassle.
Engineered for Singapore Specialists and General Practices
From primary care clinics implementing Healthier SG initiatives to specialists at Mount Elizabeth and SGH, DocReport adapts to your custom clinical workflow.
General Practice & Family Medicine
Automate high-volume chronic disease documentation. Support MOH primary care goals under Healthier SG, generating structured notes compatible with GPConnect and Socrates CMS.
Medical Aesthetics & Dermatology
Compile comprehensive clinical procedure records, biopsy logs (CPT 11400), and aesthetic assessment metrics in under 60 seconds, ready to copy-paste into local systems.
Cardiology & Internal Medicine
Manage complex multi-system cases. Document electrocardiogram (CPT 93000) and cardiac ultrasound findings (CPT 93306) while preserving crucial clinical detail.
Orthopedic Surgery
Streamline muscle testing, range-of-motion metrics, injection notes (CPT 20610), and post-operative progress logs. Maintain compliance for orthopedic surgical claims.
Psychiatry & Psychotherapy
Capture comprehensive patient histories and mental state examinations while ensuring maximum confidentiality via local cryptographic safeguards.
Multispecialty Clinics & Hospital Groups
Standardize clinical writing standards across hospital networks (e.g., Mount Elizabeth, SGH). Control security parameters via a centralized administrator panel.
Calculate Your Practice Time & Financial Savings
Estimate the monthly hours and clinical administrative costs you can recover by automating medical charting.
Why Singapore Practices Choose DocReport
A detailed evaluation of security, clinical features, and compliance metrics against standard typing services.
| Features & Criteria | DocReport Singapore | Generic AI scribe | Offshore typist service |
|---|---|---|---|
| Ambient audio SOAP notes | |||
| CPT & ICD-10-AM coding suggestions | Manual only | ||
| Exact line-by-line chart citations | |||
| Zero-Trust Local PII Redaction | |||
| Local-key AES-GCM encryption | |||
| Shield Plan / IP appeal letters | |||
| MOH & PDPA compliance safeguards | |||
| Integration with Plato/Clinic Assist | |||
| No lock-in contracts (cancel online) | Varies | ||
| Base Pricing | 299 SGD/mo | 299-599 SGD/mo | 3,000+ SGD/mo |
Premium Corporate Plans for Singapore Practices
Select the license level that matches your clinical team’s size and administration needs.
Premium Plan
Ideal for individual medical practitioners, private specialists, and clinic GPs.
Billed monthly via Delaware corporate Stripe account
- 1 Doctor User
- Unlimited clinical SOAP notes
- PDPA-compliant local data encryption
- Standard CPT / ICD-10-AM suggestions
- Easy copy-paste to Plato & Clinic Assist
Claims Plan
Ideal for billing departments, admin teams, and group practices managing multiple cases.
Billed monthly via Delaware corporate Stripe account
- Dedicated Billing & Admin Dashboard
- Unlimited Integrated Shield Plan appeals
- MOH Pre-Auth & Prior Authorization builder
- CDMP chronic care claims audit support
- Direct copy-paste layout for Plato & Clinic Assist
Ultimate Plan
Advanced denial analytics, prior authorization letter builder, and clinical auditing.
Billed monthly via Delaware corporate Stripe account
- Everything in Premium Plan
- Integrated Shield Plan Denial Appeals Engine
- MOH Pre-Auth & Prior Authorization builder
- Real-time point-of-care CPT coding alerts
- Centralized dashboard for multi-clinic administrators
Frequently Asked Questions
Detailed technical, legal, and operational explanations regarding our Singapore clinical scribe systems.
DocReport International • Global Trust
Empowering over 240 medical offices, group practices, and specialist clinics worldwide with highly localized and legally compliant AI scribe solutions.
Germany
GOÄ & EBM billing optimization, German cloud infrastructure.
Open PortalUnited States
BAA agreements, CPT code generator & ICD-10-CM coding.
Open PortalAustralia
Medicare MBS billing (Items 721/723) and RACGP standards.
Open PortalSaudi Arabia (KSA)
Saudi Billing System (SBS) and PDPL data compliance.
Open PortalUnited Arab Emirates
DHA eClaimLink, DOH Shafafiya, and Federal Decree No. 45.
Open PortalQatar
Qatar Q-HIE Hub, Dhaman insurance gateway, and PDPPL law.
Open PortalTurkey
WhatsApp-first patient journey workspace and KVKK privacy compliance.
Open PortalIndia
Hinglish speech recognition, MoHFW EHR guidelines, and NHA ABDM FHIR gateways.
Open PortalSingapore
MOH guidelines, CPT coding, and client-side end-to-end encryption.
Open Portal