Terms of Service

1. Introduction & Scope

Be Smart Global, LLC (a Delaware entity) (“we”, “us”, “our”) provides the DocReport ambient AI clinical scribe, medical note generator, and coding compiler (“the Service”) to medical clinics and healthcare practitioners in Singapore. These Terms of Service govern your use of our digital infrastructure, customized for the Singapore healthcare market.

2. Medical Disclaimer & Practitioner Responsibility

DocReport is an administrative clinical documentation aid powered by artificial intelligence. The Service does not practice medicine, offer professional diagnoses, or provide clinical advice.

The treating healthcare practitioner remains 100% legally and clinically responsible for verifying the correctness, accuracy, and absolute clinical appropriateness of all generated documents (including SOAP notes, patient summaries, referrals) and suggested billing codes (CPT, ICD-10-AM) before they are signed off or saved in a patient profile.

3. SMC Recordkeeping & Ethical Standards

Singapore medical practitioners are subject to strict recordkeeping standards under the Singapore Medical Council (SMC) Ethical Code and Ethical Guidelines (ECEG). You agree that DocReport is an aid for drafting clinical summaries, and it is your professional duty to ensure your medical records satisfy all professional guidelines.

4. User Account Security & Local Encryption Keys

To support data privacy and satisfy the PDPA, DocReport utilizes browser-side Zero-Trust PII redaction and local key encryption. You are responsible for maintaining the confidentiality of your account credentials and your browser's secure local database. If you clear your browser data or lose your local keys, database records encrypted with that specific key will be mathematically unrecoverable.

5. Pricing, Stripe Billing & Currency

All transactions are routed through our secure Stripe merchant integration. B2B subscriptions are billed in Singapore Dollars (SGD) recurring monthly. Subscriptions can be canceled at any time directly through your billing settings panel. We provide a 30-day money-back guarantee for your first payment.

6. Limitation of Liability

Our liability to you for any breach of these Terms, loss, or operational damages is limited strictly to the total subscription fees paid by you to us in the three (3) months preceding the claim. We are not liable for any clinical malpractice, diagnostic errors, billing penalties, or data loss occurring due to practitioner negligence.

7. Governing Law & Jurisdiction

These terms are governed by the laws of the State of Delaware (USA). To the extent permitted by law, any disputes arising under these Terms shall be resolved in courts within the United States.